Moh88 is committed to protecting every member's privacy. This document transparently explains how we collect, use, store, and protect your personal data as a user of our platform.
Last Updated: 1 January 2026Six core principles that guide how we manage your personal data
All your personal data and financial information is protected by 256-bit SSL encryption at all times — the same level of security used by Malaysia's major banking institutions.
Moh88 never sells, rents, or transfers your personal data to third parties for marketing purposes. Your data is used solely for legitimate platform operational purposes.
You have the right to access, correct, download, or request deletion of your personal data at any time through your moh88 account or by contacting customer support.
The moh88 privacy policy is drafted in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). We prioritize compliance with local laws in every aspect of data management.
Your personal data is stored on servers protected by strict access controls, continuous 24/7 monitoring, and regular backup systems to prevent data loss or breaches.
Moh88 believes transparency is the foundation of trust. We inform you clearly about what we collect, why we need it, and how long that data is retained.
Moh88 ("we", "Platform") takes seriously our responsibility to protect the privacy of every individual who uses our services through the moh88.pro website and the moh88 mobile app ("App"). This Privacy Policy applies to all users, visitors, and registered members of the moh88 platform regardless of how they access our services.
As a platform operating for Malaysian users, moh88 complies with the Personal Data Protection Act 2010 (PDPA) and internationally recognised data protection principles. We are committed to ensuring your personal data is processed lawfully, fairly, and transparently.
This Privacy Policy covers:
Moh88 collects various types of personal data depending on your interactions with our platform. Below is a summary of the data categories we collect:
| Data Category | Example Information | Primary Purpose |
|---|---|---|
| Identity Data | Full name, MyKad number, date of birth, photo | KYC verification, legal compliance |
| Contact Data | Phone number, email address, residential address | Account communications, notification delivery |
| Financial Data | Bank account number, bank name, transaction history | Processing deposits and withdrawals |
| Technical Data | IP address, device type, web browser, operating system | Security, fraud detection |
| Usage Data | Betting history, games played, session duration | Service improvement, responsible gambling |
| Preference Data | Language settings, notification preferences, wagering limits | Personalising the user experience |
This includes all information you enter when registering an account, completing the KYC process, contacting customer support, or filling in any forms on the moh88 platform. You are responsible for ensuring the information provided is accurate and up to date.
When you use the moh88 platform, our systems automatically record technical information such as your IP address, device type, web browser, pages visited, and session duration. This data is used solely for security and platform improvement purposes.
In certain circumstances, we may receive data about you from payment service providers (such as FPX or DuitNow) to verify your identity and financial transactions, or from approved third-party identity verification service providers.
Every use of your personal data by moh88 has a clear purpose and a lawful legal basis. We never use your data for undisclosed purposes without first obtaining your consent.
The primary purpose of data collection is to enable us to create and manage your account, process deposits and withdrawals securely, verify your identity through the KYC process, and deliver the online betting services you have chosen.
Moh88 is legally required to comply with Anti-Money Laundering (AML) and KYC requirements. Your personal data is used to monitor suspicious transactions, prevent identity fraud, and report required activities to the relevant authorities.
We use your email address and phone number to send account-related notifications, verify transactions, inform you of platform updates, and provide technical support. You can manage your marketing communication preferences through your account settings.
Your usage data — including betting history, deposit amounts, and session duration — is automatically analyzed to identify usage patterns that may indicate problem gambling risks. This allows us to proactively reach out and offer the support you may need.
Moh88 does not share your personal data with third parties except in the following clearly stated circumstances:
We work with carefully selected third-party service providers to support platform operations, including payment processors (FPX, DuitNow, Touch 'n Go), KYC verification service providers, customer support platforms (live chat), and secure cloud server providers. All these providers are bound by strict confidentiality agreements and are only permitted to use your data for specified purposes.
Moh88 may disclose your personal data to government authorities or law enforcement bodies where required by applicable Malaysian law, court order, or a valid official investigation. In such situations, we will notify you if permitted to do so by law.
In the event of a merger, acquisition, or transfer of moh88 assets, users' personal data may be transferred as part of those business assets. You will be notified in advance and your rights under the PDPA will continue to be protected.
Moh88 continuously invests in the latest security infrastructure to ensure your personal data remains protected at all times. Key security measures we implement include:
While we take all reasonable precautions, no security system can be guaranteed 100% secure. In the event of any security incident involving your data, moh88 is committed to notifying you within 72 hours of the incident being identified, in line with international data protection best practices.
Moh88 retains your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy or as required by applicable law.
Upon expiry of the retention period, your data will be securely deleted or anonymised using industry-approved methods.
Moh88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
You can control and manage cookies through your web browser settings. Please note that disabling certain cookies may affect the functionality and user experience of the moh88 platform. For more information on managing cookies, please refer to your web browser's help documentation.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by moh88:
You have the right to obtain a copy of your personal data held by us at any time.
You have the right to correct any personal data that is inaccurate or incomplete.
You may request deletion of your personal data, subject to legal retention requirements.
You may object to the processing of your data for direct marketing purposes at any time.
You have the right to receive your personal data in a machine-readable format.
You may request that we restrict the processing of your data under certain circumstances.
To exercise any of the above rights, please contact our privacy team via live chat or support email. We will process your request within 30 business days. In complex cases, this period may be extended to up to 60 days, with prior notice to you.
The moh88 platform is exclusively for adults aged 18 and above. We do not knowingly collect or process personal data from individuals under the age of 18. If you discover that a minor has registered an account on moh88, please contact us immediately so we can take appropriate action, including closing the account and deleting all associated data.
Moh88 applies strict age verification procedures during the registration and KYC process to prevent access by underage individuals. Parents and guardians concerned about their children's internet usage are encouraged to use appropriate parental control software.
Moh88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our business practices, new legal requirements, or improvements in how we protect your data. The "Last Updated" date at the top of this page will be updated whenever changes are made.
For material changes — meaning changes that significantly affect how we use your personal data — we will notify you via email or an in-platform notification at least 14 days before the changes take effect. Your continued use of the moh88 platform after that notice period constitutes your acceptance of the updated Privacy Policy.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact us through the following channels:
Our team will respond to privacy-related enquiries within 3 business days. For requests involving personal data rights under the PDPA, the processing period is up to 30 business days.
If you are not satisfied with our response, you have the right to lodge a complaint with the Personal Data Protection Commissioner of Malaysia in accordance with the provisions of the Personal Data Protection Act 2010.
Your privacy and security are our priority. Register a free account today and experience Malaysia's online betting platform that puts user data protection first.